JAPAN AIRLINES

JAKARTA
SOEKARNO HATTA INTERNATIONAL AIRPORTFlights operated by JAL depart from and arrive at Terminal 3.

Updated: 2018/10/26

Airport guide Print

Notices

Arrival

Arrival flow

  1. 1

    Immigration

  2. 2

    Baggage Claim

  3. 3

    Customs

Layout

Key to symbols

  • Arrival
  • Departure
  • Connection
  • Security Zone
  • Public Zone
  • Security Zone (no use)
  • Stairs/
    Escalator
  • Toilets
  • Bus
  • Currency Exchange
  • Elevator
  • Taxi
  • Information
  • Train
  • Parking

Flights operated by JAL will arrive at Terminal 3.

Arrival regulations

Quarantine

Vaccination is required if you have been in a yellow fever or contaminated area, or traveled via a contaminated area, within the past 6 days. (It is also recommended that you are vaccinated against cholera and malaria if you intend to visit areas where these may be a threat.)

Immigration

Japanese citizens do not require a visa for stays of 30 days or less for the following purposes:

1 Tourism
2 Visiting relatives
3 Visiting friends
4 Art and cultural activities
5 Government affairs
6 Participation in lectures/seminars
7 Participation in international exhibitions
8 Attendance at meetings in Indonesian head office or branch office
9 Transfer to other countries

・ Your passport must be valid for at least 6 months, and it must contain plenty of blank pages.
・ Entry is only possible at major airports such as Jakarta and Denpasar.
・ Please show your return ticket or ticket to a third country to an immigration officer.

Passengers traveling for the purposes below, and who are staying for 30 days or less, may obtain a visa upon arrival (35 USD).
1 Sports
2 Research/short-term study abroad
3 Business negotiations/meetings
4 Purchase of goods

・ Other conditions are the same as above.

Please contact the Indonesian Embassy for more information.

Customs

Please fill in the necessary information on the customs declaration form handed out on the plane, and give it to an official.

  • IMPORTANT
    • Duty-free applies only to persons aged 18 or over, or 21 years and over for tobacco and alcohol products.

Pets

Prior reservation is necessary if you wish to bring your pet, as the transportation environment within the aircraft needs to be prepared.

opens in new windowInquiriy - JAL International Reservation and Information

Please also be sure to check with the embassy or quarantine station at your destination for animal quarantine information such as import restrictions and required documentation.

Departure

Departure flow

  1. 1

    Check-in

  2. 2

    Immigration

Layout

Key to symbols

  • Arrival
  • Departure
  • Connection
  • Security Zone
  • Public Zone
  • Security Zone (no use)
  • Stairs/
    Escalator
  • Toilets
  • Bus
  • Currency Exchange
  • Elevator
  • Taxi
  • Information
  • Train
  • Parking

Flights operated by JAL will depart from Terminal 3.

Departure regulations

Customs

Please present your flight ticket or E-Ticket Passenger Receipt at the entrance to the departures lobby, and submit all of your baggage for a security inspection.
Depending on the time of day, the security inspection can take a long time, so it is recommended that you allow plenty of leeway.

Check-in

The JAL check-in counters are located at Departure Floor, numbers C01-C06 at Terminal 3.

Check-in opening times:
・ JL726: from 19:00.
・ JL720: from 04:00.
The flight number is displayed above the check-in counter accepting passengers for that flight.

Immigration

Please show your passport and boarding pass.

Carry-on baggage

Body checks are carried out and baggage is X-rayed again at the entrance to each gate. (You are required to show your passport and boarding pass.)
It becomes extremely busy immediately before boarding starts, so it is recommended that you arrive early.

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